Privacy Notice

The Responsible Party collects the following personal data: name, age, telephone number, email, etc. (hereinafter, the “Personal Data”), necessary for the following purposes: Advertising and Marketing purposes.

In accordance with the Law, we require your express consent for the processing of your sensitive Personal Data as well as those of a financial and patrimonial nature, except for the exceptions established by Law. If you express your consent for the processing of your sensitive Personal Data as well as of a financial and patrimonial nature, the Responsible Party undertakes not to process this Personal Data for purposes other than those established in this Privacy Notice.

You have the right to access your Personal Data that we have and the details of their treatment, as well as to rectify them if they are inaccurate or incomplete, or cancel them when you consider that they are not required for any of the purposes indicated in this Privacy Notice, are being used for non-consensual purposes, or have completed the contractual relationship or service, or to oppose their treatment for specific purposes (hereinafter the “ARCO Rights”).

For the exercise of ARCO Rights, you must submit the respective request, through the following contact information: Laura Kirar +52 415 196 05 36 [email protected].

The request that you present for the exercise of ARCO Rights must indicate your name and the address or email in which you wish to receive all the information related to the procedure, in addition to being accompanied by the document or documents that prove your identity or the personality of your legal representative. Also, we would appreciate including a clear and precise description of the data for which you seek to exercise any of the ARCO rights and any other element allowing us to identify or locate the Personal Data in question. When it comes to “rectification” of your Personal Data, you must also tell us what the exact modification you are seeking to make is and submit the documentation that supports the request. 

Additionally, for your protection and benefit, we may request additional documentation that allows us to fully identify the Personal Data that you wish to access, rectify and / or cancel, or those for which you wish to oppose their treatment. The Responsible Party will ensure that the Personal Data contained in the databases are pertinent, correct, and updated for the purposes for which they were collected, and when they are no longer necessary for the fulfillment of the planned purposes, they must be canceled. Notwithstanding the foregoing, it’s possible that the Responsible Party may not cancel or block your Personal Data in accordance with the provisions of the Act.

Once your complete and duly integrated application has been received, the Responsible Party will notify you of the corresponding response within a maximum period of 10 business days. If it turns out to be appropriate, within the next 15 business days you will be able to make the requested right effective. In the event that the Responsible Party must deliver documentation as a result of the right exercised, it will do so through copies that will be sent by email or will make them available at the address indicated for that purpose, within the aforementioned period, so that you can collect them directly or through a third party authorized by power of attorney.

You can at any time revoke the consent you have given us to totally or partially prevent the processing of your Personal Data, however, it is important that you bear in mind that not in all cases will we be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation, the Responsible Party may require to continue treating your Personal Data. Likewise, you should consider that for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service and / or attention requested, or the termination of your relationship with the Responsible Party. In the event that you wish to revoke your consent to the processing of your Personal Data, you must submit your request to the Responsible Party accompanied by a copy of your official identification to prove that you are the owner of the Personal Data (where appropriate, the authorization of your legal representative), and indicate the email or address to which you wish to receive the information related to the procedure, a clear and precise description of the Personal Data with respect to which you need to revoke your consent and the data that allow us to notify you of the resolution relapsed to your request. The Responsible Party will notify you of the resolution corresponding to your request within 10 business days of submitting your request, provided that it is complete and duly integrated.

In order for you to limit the use and disclosure of your personal information, you can register in the Public Registry to Avoid Advertising, which is in charge of the Federal Consumer Protection Agency (PROFECO), so that your Personal Data is not used to receive advertising or promotions, for more information about this record, you can consult the PROFECO Internet portal .

The Responsible, by means of this Privacy Notice, informs you that its Internet page uses cookies and / or other technologies through which it is possible to monitor your behavior as an Internet user, provide a better service and user experience to navigate our page, as well as offer you new products and services based on your preferences. These technologies can be disabled by following the steps established for these purposes on our website.

At any time, the Responsible may make modifications or updates to this Privacy Notice derived from new legal requirements, from the privacy policies or practices of the Responsible, or from their needs derived from the products or services they offer, or for any other reason.

The Responsible Party will inform you of any changes or updates to this notice through the website of the brand / establishment.